Welcome to Infinity Consulting Services (“Company”, “we”, “our”, “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.icsvirtual.com, or engage with us via other channels.
By accessing or using our services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect personal and non-personal information in several ways:
Personal Information
When you contact us or use our services, we may collect the following:
- Name
- Email address
- Phone number
- Company name
- Job title
- Any other information you provide voluntarily via forms or direct communication
Non-Personal Information
We may automatically collect non-personal information such as:
- Browser type
- IP address
- Device information
- Website usage statistics through cookies and analytics tools
2. How We Use Your Information
We use your information for the following purposes:
- To provide and manage our consulting services
- To respond to your inquiries and requests
- To schedule consultations or follow-ups
- To send updates, newsletters, or marketing content (only with your consent)
- To improve our website and service experience
- To comply with legal and regulatory obligations
3. Sharing Your Information
We do not sell or rent your personal data. However, we may share your information with:
- Trusted third-party service providers (e.g., website hosting, CRM tools, analytics)
- Legal or regulatory authorities, when required by law
- Partners or affiliates under confidentiality agreements, if necessary for service delivery
4. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to:
- Understand how users interact with our website
- Improve performance and functionality
- Personalize content and ads
You can manage your cookie preferences through your browser settings.
5. Data Security
We take appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These include secure server environments, firewalls, and encryption where applicable.
6. Your Rights
Depending on your location, you may have the right to:
- Access, update, or delete your personal data
- Withdraw consent to our use of your data
- Object to data processing or request data portability
- File a complaint with a data protection authority
To exercise these rights, please contact us at info@icsvirtual.com.
7. Data Retention
We retain your personal information only as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy
- Comply with legal, accounting, or regulatory obligations
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites. Please review their privacy policies before sharing any data.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to access or update your personal data, please contact us:
📧 Email: info@icsvirtual.com
🌍 Website: www.icsvirtual.com